Customer focus Training

Target: Management level employees across disciplines, Professionals. Entrepreneurs managing own businesses, Learners in Various disciplines.

Course fees– $250.00 per participant.

Overview

This fast paced, interactive programme targets both organization internal and external customers making it ideal to all employees in an organization. The course is designed to give participants a firm grasp of the key skills and techniques needed to demonstrate that customer requirements are met and customer satisfaction is monitored with a view to improving the quality of customer service.

This training explores quality management system tools to customer focus.

Learners get ABE- UK endorsed certificates.